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WordPress Website Maintenance and Support

We hear from lots of people getting frustrated with WordPress. We understand. It breaks when you’re doing a simple content change, it’s constantly telling you to update things, you’re worried it’s been hacked. We feel your pain.

But, it really doesn’t have to feel so difficult. With the right care, love and attention, WordPress websites are amazing and can run smoothly and hassle-free.

HOW WE CAN HELP YOU

Plugin Updates

We’ll take care of all the WordPress core and plugin updates. And we’ll use visual regression testing to make sure your site wasn’t negatively impacted by any of the updates.

24/7 support team

We’ve got a team of WordPress professionals on standby ready to update your site content! Whethere it’s uploading a new image, publishing a landing page, or anything in between, we’ll take care of it!

Daily off-site backups

You do not want to be caught without a backup when the unthinkable happens. We’ll create daily backups and store them securely off-site so that if you host fails, your site can be back up and running in no time!

Visual Checks

Plugin and core updates are notorious for not playing nicely with each other and breaking sites. Our visual check process website and alerts our team if any discrepancies are found.

Security monitoring

This is fundamental. Your site needs security monitoring to protect it against the inevitable malware and hack attempts. We’ll keep your site safe, and if we do find anything malicious, we’ll clean it up for you!

Reporting

We’ll provide you with monthly maintenance reports that keep you up to speed with everything going on behind the scenes of your website. This way you’ll know all the value you’re getting without having to even ask!

Can I cancel at any time?

Yes, you can. All our plans are on a rolling month to month basis, with no fixed-term commitment. So, if you decide after the first month that you don’t really need our help, that’s totally fine!

What's included in a 30 minute content edit task?

A content edit is anything that takes 30 minutes or less to resolve and can generally be handled within the admin panel of your WordPress site. 

For example: Adding or editing content like blog posts, WooCommerce products, pages, etc., editing menus and widgets, installing and activating plugins, and much more.

Can you do larger tasks if necessary?

No problem! We’re happy to troubleshoot more complicated issues and then discuss what kind of resolutions we can offer to suit your needs. We can tackle everything from building a new landing page to setting up a complete online store. Before we do any work, we will always offer our advice and a detailed cost estimate for any larger tasks that fall outside of the included 30 minute edits.

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